Crane
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Built for real ops, not demo scripts

Crane is designed to sound natural, collect the right details, and deliver a clean summary your team can act on.

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Core capabilities

Natural call handling

Human-sounding conversation, not “press 1 to…” menus.

Structured call summary

Names, numbers, intent, urgency, and next steps—cleanly captured.

Smart escalation

Route to a person when needed, with full context and transcript.

Use cases

Designed for teams where every inbound call is either revenue, urgency, or both.

Lead intake

Capture contact info, intent, budget/timeline signals, and route to the right owner.

Service + dispatch

Triage issues, collect job details, and escalate to on-call when it’s truly urgent.

After-hours coverage

Never miss a call—Crane answers 24/7 and delivers a structured summary by morning.

What you get after every call

  • Caller + contact details
  • Reason for calling + urgency
  • Structured summary + transcript
  • Recommended next step (escalate, create ticket, schedule follow-up)
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Integrations

We’ll connect Crane to your existing tools (CRM, ticketing, calendars). Tell us what you use during the demo request.

Product FAQ

How fast can we go live?
Most teams can launch in days—not months. We’ll scope your call flow, configure escalation rules, and ship a first version quickly. Book a demo so we can confirm your timeline.
What happens when the AI shouldn’t handle the call?
Crane escalates to a human when needed (urgent issues, edge cases, or at your request) and passes along context so your team isn’t starting cold.
Can you integrate with our CRM or ticketing tools?
Yes. We commonly connect to CRM, ticketing, calendars, and Slack/email workflows. Tell us your stack in the demo request and we’ll confirm what’s supported.
Do we get transcripts and structured summaries?
Every call produces a clean summary (who called, why, urgency, key details, and recommended next step) plus a transcript when helpful for QA and handoffs.
Is this meant for inbound only?
Crane is optimized for inbound intake and routing, but we can support follow-up calls and reminders depending on your workflow.

Want to hear Crane handle your calls?

Bring one call type (lead intake, dispatch, after-hours, scheduling) and we’ll tailor the flow live.

  • Pick one call type
  • We map routing + escalation
  • You get a clear next-step plan
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15 minutes. No prep required.